The Key Questions to Ask When Designing and Building a Commercial Workplace

Creating a new commercial workplace is no easy task. There are so many things to think about, and elements that must be woven together, to craft a truly effective office for your business and your people. At Niche Projects, we’re experts in designing and building offices for businesses all over Sydney. We know what it takes to create a perfect workplace, that gives you and your people everything you need.

There are certain questions that you should be asking yourself before the design process even begins. We can work with you to answer these questions in detail so that once we start designing and building your workplace, you have a really clear idea of what you want, and what your business needs. Below are the key questions to ask when designing and building your commercial workplace in Sydney.

What is your company’s ethos regarding work?

This is one of the most important to clarify because the answer will have an impact on virtually every aspect of your office fit-out. Answers often include a relaxed attitude around work, with plenty of autonomy for your people. Other businesses may manage employees more closely, and pride themselves on their ability to consistently hit tight deadlines.

In the end, the ethos of your business should be shining through in your new workplace. This can be done by creating an environment conducive to creative collaboration and flexibility, or one where privacy is valued and ‘traditional’ materials are used. In the end, when your workplace lines up with your ethos, your business will benefit.

How do your people like to work?

Your employees are the most important source of information when conducting research for your new workplace. After all, it is them who will be using the office. Therefore, their needs must be considered and met as much as possible. You simply must taking into account how your people actually like to work.

Depending on their answers, that might result in open-plan rooms with plenty of colour and vibrance. On the other hand, your people might prefer an environment that promotes quiet, private working. However, it’s unlikely that all of your employees will fall into the same category. This is why multiple and varied working areas help.

What is the average age of your workforce?

Age certainly plays a part in the effectiveness of your workplace design. This is because employees of different generations tend to favour a different kind of workplace. For instance, those above the age of 45 are more likely to prefer a more traditional office layout, with cubicles. Younger workers will be more used to the open-plan workspace.

This is very broad and it’s important to look at your workforce as individuals first and foremost. However, age can certainly play a part in preferences. Therefore, as always, the best approach is to provide a ‘blended’ workplace that caters to many different workers and working preferences. This kind of environment tends to keep all of your employees happy and relaxed.

How do your different departments interact with each other?

Many businesses depend on the interaction between employees and departments to operate successfully. Unfortunately, poor-quality office design and a dysfunctional layout can hamper interaction, making it more difficult for employees and departments to communicate, collaborate, and complete projects together. 

If your varying departments and teams tend to work together in person, then it’s essential that your commercial workplace design caters to these needs. That means optimising your layout, ensuring proximity between departments is sufficient, and making sure that meeting rooms and collaborative areas are accessible and plentiful. Your departments will thrive when this is the case.

What office furniture do you need?

Most offices and commercial workplaces require standard furniture. This includes workstations and desks, office chairs, some tables, and additional chairs, along with the occasional sofa. However, some organisations will require certain kinds of workstations, particular chairs, additional sofas, and other comfortable pieces.

Identifying your furniture needs early on will make the process smoother, and more affordable. This gives you and your design company more time to locate and choose the perfect pieces. It also means they’ll be a great fit for your organisation, and that your people will benefit greatly.

What types of work require special areas?

Some organisations require specific working areas to cater to different types of work. For instance, much of the productive work done in your office might be in the form of group work and collaboration. On the other hand, many employees may be remote, so quality facilities for remote meetings and conferences will be necessary. Identifying these needs early on makes the entire design process more efficient and more effective. It allows time to source specific materials and equipment and problem-solve any issues that might arise.

Do clients and customers visit your workplace?

One of the most important questions pertains to clients and customers. If they visit your office, even if only semi-regularly, this must be taken into account. Providing a great experience for clients is absolutely essential, and there are elements that are necessary to deliver this great experience. For example, meeting rooms must be in excellent condition and well-designed, and a waiting room or lobby is required. 

Quality commercial workplace design in Sydney


Looking for expert commercial workplace design in Sydney? Niche Projects has got you covered. We’ve worked with businesses all over the city, crafting bespoke and tailored fit-outs for a wide range of industries. Get in touch with us today for expert Sydney office design and office construction services. We can’t wait to hear from you.